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Would My Luck Be the Same at Equity Bank Rwanda?
I walked into the Equity Bank Remera branch half expecting that I wouldn’t be successful.
At the very least, even if I might, I though it would be complicated.
Much to my delight, the customer service rep simply directed me to the corporate section at the back of the branch, and with an account number and a fingerprint scan, just like at Equity Bank Uganda, I was able to withdraw the money I needed in a few minutes.
Equity Bank Charges to Withdraw Over the Counter at a Foreign Equity Bank Branch (Less than US$600)
How much did that cost me? US$6 to withdraw a couple of hundred bucks.
And that’s when I decided I’d write this post.
I’ll tell you one more story and then I promise I’ll stop.
Cheap Inter-Country Money Transfer in Minutes from Equity Bank Mwenge
Last month, again a loved one asked me to borrow a hefty sum in preparation for the holiday season.
She asked for this money in Tanzania but needed to get it to Uganda ASAP to make a payment there.
I had no problem lending her the money—I knew she was good for it.
She seemed a little concerned, though, about how she would get that money to Uganda as fast as required.
Coincidentally, ‘my girl’, who I mentioned in a previous post about Equity Bank, had since also become a happy customer of Equity Bank Uganda.
When ‘my loved one’ shared her problem with me, I offered to send the money over to ‘my girl’ since we were both account holders at Equity Bank, and ‘my girl’ would then make sure the money got into the hands of the person it needed to get to in Uganda.
I was confident it would be fast and cheap.
I guess I just didn’t realize to what extent.
And so one day, right before the end of the work day, I headed over to Equity Bank Tanzania to transfer the money.
It was way past 3 p.m., so I knew the bank would only process the transfer the following day.
Still, as I left the bank I gave ‘my girl’ a quick heads up on Whatsapp. I told her that I’d sent the money and then began to drive the short distance home.
Equity Bank Surprises Me Again
Before I got home, I received a message on my phone. It was from the bank telling me that the money had been debited from my account.
I passed the information on to ‘my girl’. I then ran a quick errand on my way home.
While I was still running my errand, ‘my girl’ wrote to me to tell me that she too had just received a message from her bank telling her that the money had been credited to her account.
Wow! We were both amazed and took a moment to marvel at how great our bank was.
Why Am I Telling You This?
I’m telling you this because it’s been a LONG time since I’ve been this happy with a bank.
I love the ease and convenience that Equity Bank offers me wherever I am in East Africa.
Although ease and convenience often come with a hefty price tag, this hasn’t been my experience with Equity Bank at all! (And I am not the only one who thinks this. For several years, Equity Bank consistently won the Think Business Award for Bank with the Lowest Charge.)
I love the fact that I pay NO monthly charges no matter what currency I am banking in.
As long as I don’t perform any banking transactions, my bank balance stays as is. But even when I do transact, Equity Bank charges me prices commensurate to the service they provide me.
Ok, I said I would stop gushing.
Parting Thoughts
Allow me to end this post with two statements.
1. I am extremely happy to be one of the more than 9.2 million customers that make Equity Bank the largest commercial bank on the African continent (by customer numbers); and
2. It’s no wonder to me that Equity Bank won the “Africa’s Best Bank Award” during the 2016 Euromoney Awards for Excellence.
But yeah, I said I would stop gushing.
Until the next time,
Biche
P.S. This post was NOT sponsored by Equity Bank (but…you can go here to know how you can sponsor a post on this blog to publicize your product, service, establishment, or event).
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Photo Credits: FSDTanzania